Frequently Asked Questions
IS THERE A FREE TRIAL AVAILABLE?
Unfortunately due to spam users and people abusing the service, we don’t offer a trial. However we do offer a comprehensive 14 day money back guarantee, so if we’re not a perfect fit for you just email [email protected] to request a full refund.
WHAT IS YOUR REFUND POLICY?
You have 14 days from signing up to test-drive the software, and you can request a full refund within this period. After this you’ll be billed either monthly or annually depending on the option you choose, and any subscription payments made thereafter are non-refundable.
I'VE NEVER SOLD ON AMAZON BEFORE, IS THIS FOR ME?
Yes, selling on Amazon using online arbitrage is actually really simple to do when you get the hang of it. You will need a small pot of capital to invest to get started, along with an Amazon Professional Seller account, but we’ll support you on everything else to be a success!
WHAT COUNTRIES DO YOU SUPPORT?
We support the Amazon marketplaces in the United States, United Kingdom & Canada, however you’re able to use our software from anywhere in the World to sell on those sites.
ARE THERE ANY CONTRACTS, HIDDEN CHARGES OR SETUP FEES?
No contracts, no hidden charges, no setup fees. There is no long-term commitment and you can cancel your subscription at any time. All subscription prices include local taxes where applicable.
WHAT TYPE OF PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards including Visa, Mastercard and American Express and all payments are processed securely on-site. If you don’t have a credit card, email [email protected] and we’ll send a PayPal invoice to you.
DO I NEED TO INSTALL ANYTHING SPECIAL?
No, our software is built “in the cloud” and can be run on any laptop, tablet or mobile device. You don’t need to install anything, once you’re signed up you’ll be able to login and start searching for products immediately.
DO I NEED TO BE A WIZARD ON A COMPUTER?
Not only is FBA Wizard totally beginner friendly, we also offer extensive training, plus 24-7 email support to ensure your success. You don’t need to be a Wizard on a computer, as long as you can do the basics of clicking a mouse, you can use this software.